Anti CRM example
July 15, 2008 15:11 by
menno
If you're reading this blog on a regular basis you will remember one of my recent posts about my dentist being a example of great CRM. Today I was surfing the interwebz and bumped into this story about a guy that wants his coffee a certain way. Especially in America, the customer is always King and you can get pretty much anything the way you like it, no questions asked.
Read how Jeff Simmerson got dissed while and after ordering his favorite cup of coffee at Murky Coffee in Arlington. (Caution: Strong language)
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