With version 4.0 of Microsoft Dynamics CRM we introduced a new/additional deployment option called Internet Facing Deployment (IFD). In plain English this means that this is a way to make your on-premise Microsoft Dynamics CRM 4.0 available from the Internet, with or without the need of a VPN connection.

The CRM Product Team has released a document that covers how to set up Microsoft Dynamics CRM 4.0 to make it ready to be accessed from the Internet. It will cover the following Internet-Facing Deployment (IFD) scenarios for Microsoft Dynamics CRM 4.0.

• Install or Upgrade Microsoft Dynamics CRM 4.0 through the user interface (UI) setup
• Install or Upgrade Microsoft Dynamics CRM 4.0 with a configuration file

This document will not cover the steps that you must complete to make a server available from the Internet. There will be additional steps depending on if you are using ISA server, firewalls or anything else in your environment that may need to be configured to get your server accessible from the internet.